• When you register to participate in a loyalty program, we share the data you provide with our customer that established that loyalty program.
  • We don’t share any of your personal information with third parties.
  • If you would like to permanently delete your account, please contact our customer that established the loyalty program or email us atsupport@loyaltyzen.com
  • You can manage your email and text messages notifications and after logging in to a loyalty program, which you are enrolled in.



LoyaltyZen.com (“LoyaltyZen”) is committed to protecting your privacy. This Privacy Policy and Cookies (“Policy”) applies to those who visit our websitewww.loyaltyzen.com, as well as users of loyalty programs established and managed by our on-demand software platform (“LoyaltyZen Service”).

In this Policy, we refer to the companies that establish and manage the loyalty program as our “Customers,” and we refer to the individuals who access and participate in these Loyalty Programs as “Users.”

LoyaltyZen loyalty programs (“Loyalty Programs”) may be managed by our Customers that have established the loyalty program or by third parties. Loyalty Programs are often embedded in our Customers’ websites or in third party sites such as Facebook pages, and may be controlled by Customers or other third parties. Our Services also contain links to third party sites that are not owned or controlled by LoyaltyZen. Please be aware that we are not responsible for the privacy practices of third party sites.


Collecting information

We collect the email addresses of those who communicate with us via email, information about the pages consumers access on the LoyaltyZen website and Service, and information voluntarily submitted by the Customer and Users (for example, filling out a survey or service registration form). The types of information that may be requested include your name, company name, address, telephone number. The information we collect is used to improve the quality of the LoyaltyZen website and LoyaltyZen Service, to communicate information about the LoyaltyZen Service, to bill your account for services provided, for research, and to contact you about your account when necessary.


Sharing Information

By enrolling in the Loyalty Program, you agree to allow us to share data your provide with the Customer who established the Loyalty Program. Users’ personal information will never be sold to or shared with other companies or organizations for commercial or other purposes.

When you sign up for LoyatlyZen Services as a Customer we will share your information as necessary for the third party to provide that service. We use other third Parties such as a credit card processing company to bill Costomer for services. These third parties are prohibited from using your personally identifiable information for promotional purposes.

In addition, we may share or disclose your non-private, aggregated or otherwise non-personal information.


Use of Cookies

When you use the LoyaltyZen website and LoyaltyZen Service we may store some information on your computer. This information will be in the form of a “cookie” or similar file. Cookies are small pieces of information stored on your hard drive, not on the LoyaltyZen website. We do not use cookies to spy on you or otherwise invade your privacy. We use cookies to help you navigate the LoyaltyZen website and LoyaltyZen Service as easily as possible, and to remember information about your current session. These are the Session Cookies and they are removed from your system when you close the web browser or turn off the computer. You must enable cookies on your web browser to use the LoyaltyZen Service.

Various categories of cookies are used in the LoyatlyZen website and Service. These are listed below along with the options to manage them.

Essential Cookies:
These cookies are essential for the basic functionalities offered by the LoyaltyZen Service. These class of cookies helps in keeping a user logged in to the LoyaltyZen Service and remember relevant information when they return to the LoyaltyZen Service.

Insight Cookies:
These are used for tracking the user activities within the LoyaltyZen Service, which in turn helps us in improving your user experience

Third party cookies:
These are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Google Analytics have their own cookies, which are controlled by them.

You have the choice of accepting or declining the use of cookies through your web browser. For more information on controlling cookie settings in your browser, please refer to the following links :

More information on “Incognito” mode and cookie setting in Google Chrome

More information on “InPrivate” and cookie setting in IE

More information on “Private Browsing” and cookie setting in FireFox

More information on “Private Browsing” and cookies setting in Safari

Please note that if you wish to turn off the cookies in your web browser, you might not be able to take advantage of many features of LoyaltyZen Service.


Security and Storage

The LoyaltyZen website and LoyaltyZen has industry standard security measures in place to protect the loss, misuse, and alteration of the information under our control. Additionally, you retain all rights of ownership to the data you have stored on the LoyaltyZen Service. We will not sell or share this data with any third parties or use this data to compete with you or advertise to your clients. Your privacy and the privacy of your clients are of utmost importance to us.



You can manage your email and text messages notifications and after logging in to a loyalty program, which you are enrolled in.

Deleting  and Modifying Your Information

If you would like to permanently delete your User account, please contact our customer that established the Loyalty Program or email us atsupport@loyaltyzen.com. If you would like to permanently delete your Customer account, please contact us at support@loyaltyzen.com. You may manage and change the information in your profile by logging into your account settings or by contacting us at support@loyaltyzen.com.


Changes to this Privacy Policy

If this Policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect.


Log Files

LoyaltyZen collects certain usage and activity information and stores it in our Log files. These information might include time-stamped data pertaining to IP addresses and browsers, internet service provider, entry/exit pages and operating systems. This is strictly utilised in aggregate, for analysing the trends and usage of various features within the LoyaltyZen Service.


Contacting us

If you have any questions about this privacy statement or your dealings with the LoyaltyZen website, you can contact us at support@loyaltyzen.com.