Communicate with program participants

Be where your loyalty program participants are. Reach them through the most popular forms of contact among your audience.

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Loyalty program communication email text

Segment and target precisely

Send texts and emails through an integrated tool. You can send messages to all participants or create segments and targeted groups. Create audience profiles based on activity or demographic to reach the right group in your B2B or B2C loyalty program.

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Send automatic messages

Send automatic texts and email notifications to your program participants — e.g., when they register for the program or earn points. Keep them engaged!


Communicate via the program portal

Your dedicated incentive program portal is a place to communicate with participants. By publishing information within the program portal, you can be sure that it reaches only real customers of your company who are registered in the program.

We speak your customers’ languages

With LoyaltyZen, you can run an international loyalty program in multiple languages simultaneously — English, French, Polish, German and Italian. Additionally, you can manage the translations via the translation panel.